Project description

  • The general objective of this service contract was to contribute to institutional, administrative and growth sustaining structural reforms in Croatia
  • The specific objective of this service contract was to support the national authorities in enhancing their capacity to formulate, develop and implement reform policies and strategies and in pursuing an integrated approach, ensuring consistency between goals and means across sectors
  • The Contractor supported the Ministry of Health, and more specifically its department in charge of e-Health, in developing the next comprehensive and medium-term strategic framework for e-Health development in Croatia (Croatian e-Health Strategic Development Plan), and the corresponding Action Plan. The new strategic framework incorporated the most recent developments in the e-Health field in Croatia while focusing on particular e-Health specific choices and activities to put forward a vision for 6 years, accompanied by a business implementation plan featuring operational business objectives for the same period (both initially agreed periods for the documents were adapted during the project implementation at Client’s request and turned into period 2021-2027)

Project activities

  • Desk review of documents related to e-Health legislation, policy and compliance; infrastructure; services and functionality; strategy and investments; standards and interoperability; and workforce
  • Field visits to the key stakeholders in the Croatian health sector
  • Preparing questionnaires for the stakeholders
  • Organizing joint consultative workshops with the stakeholders
  • Situational analysis of e-Health development and implementation in Croatia
  • Assessment of opportunities and gaps in Croatian e-Health
  • Creating strategic recommendations for e-Health development in the period 2021-2027
  • Producing e-Health Strategic Development Plan 2021-2027
  • Developing action lines, defining implementation phases and determining high-level resource requirements
  • Producing e-Health Business Implementation Plan 2021-2027
  • Designing visual representation of the delivered strategic framework
  • Composing Executive Summary of the project
  • Presenting project results at the international webinar on e-Health strategies in crises
  • Organizing the final dissemination event for a wider public